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Scottish Water's Technology & Innovation Department wants to tap into your talent...

At Scottish Water we are leading the way in terms of delivering world class service to our customers by being customer led, focused on continuous improvement and devoted to the development of our staff.

Our Technology & Innovation Department has a key role to play in delivering our ambitious vision of being Scotland’s most valued and trusted business. It is a very exciting and dynamic time and we are looking for innovative technology experts to contribute to our commitment to provide first class service to the wider organisation, building exceptional intra- and inter business relationships and continuously improving our processes and systems.

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Senior Business Analyst

£27,945 - £40,235 Ref RZ24034

Responsible for designing new solutions in order to meet business requirements; capturing functional business requirements and documenting in a way which can be understood by a diverse audience of both technical and non technical stakeholders.

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Senior Demand Analyst

£36,895 - £49,190 Ref RZ24033

Responsible for leading a team within the IT Business Demand Management function; acting as the single point of contact for all associated IT demand activity and designing new solutions in order to meet business requirements.

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Service Integration Analyst

£24,590 - £36,325 Ref RZ24035

Responsible for providing expert advice and guidance whilst acting as a controlling point of service collaboration across the Managed Service Agreements with the common goal of customer satisfaction.

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Performance Analyst

£24,590 - £36,325 Ref RZ24039

Responsible for supporting governance, security and control in order to produce a balanced scorecard which involves performance monitoring and identifying corrective actions; working as part of a centre of excellence driving continuous improvement and quality in all functional areas of the Technology & Innovation Department.

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Enterprise Architect Team Leader

£36,895 - £49,190 Ref RZ24030

Responsible for defining the Enterprise Architecture and architecture review processes and leading the overall integration of these with related business and IT processes; defining information (data) and system ownership; communicating the overall IT strategy.

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IT Partner Support Analyst

£24,590 - £36,325 Ref RZ24040

Responsible for establishing plan and governance arrangements for processing work orders and minimising budget issues; reviewing service agreements and contracts; identifying and evaluating supplier relationships; managing outsourced IT services.

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Business Architect

£27,945 - £40,235 Ref RZ24032

Responsible for documenting the overall business operating model within Scottish Water which can be used as a benchmark for further design and analysis activities undertaken within the Technology & Innovation Department; providing thought leadership and identification of opportunities within Scottish Water to deliver services more efficiently and effectively through a deep understanding of the Scottish Water business; mapping and optimising business processes, establishing the relationships between elements of the architecture and contributing to the solution design.

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Information Architect

£27,945 - £40,235 Ref RZ24031

Responsible for developing the information strategy, principles, policies and standards to enable effective utilisation and sharing of information across Scottish Water, its partners and customers; developing and maintaining models of information usage and flows; identifying opportunities for using data and information more effectively.

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Lead Process Consultant

£36,895 - £49,190 Ref RZ24036

Responsible for leading the performance and conformance management of the Technology & Innovation Department’s business processes to maximise capability to ensure delivery of excellent customer service whilst maintaining the integrity of the business model; responsible for establishing and maintaining processes and procedures, performing reviews and ensuring a programme of continuous improvement.

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IT Partner Consultant Lead

£36,895 - £49,190 Ref RZ24036/7

Responsible for managing the supply chain effectively which has been split into three areas for the purpose of supply chain management: Infrastructure and Telephony; Service Delivery and Project Delivery; accountable for establishing and maintaining the supply chain in either Infrastructure & Telephony or Project Delivery areas.

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All of the roles are based in the Central Belt of Scotland.

If you feel you have the relevant skills and experience to be part of an exciting and innovative Scottish Company then we would like to hear from you. We offer competitive salaries along with a number of benefits which include membership of a Local government pension scheme with defined pension benefits for you and your dependants. You will also benefit from life assurance plus a generous holiday allowance. In addition, you will have access to a large number of employee affinity benefits, including a medical cash plan, childcare vouchers and a broad range of over 2000 discount benefits from many well-known high street and internet retailers.

Enterprise Architect Team Leader

 

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