Change Manager

Change Managers, plan and deliver the organisational, financial and operational aspects of a programme and lead multiple teams through all the stages of the lifecycle to ensure effective implementation of the programme deliverables to the agreed business objectives.

Core accountabilities:

• Lead the end-to-end programme delivery to agreed business standards and requirements
• Define the scope and establish programme governance
• Ensure that programme specifications are aligned to the needs and strategic direction of the Group
• Ensure that the initial business case and terms of reference provide a sound basis for projects and programme initiation
• Manage the processes to ensure the benefits identified in the business case are realised
• Lead the set up and management of programme schedules, costs, objectives and overall Group-wide benefits
• Lead the assessment and management of risks, dependencies and cost over-runs. Provide recommendations and facilitate action to minimise risk
• Establish and maintain effective relationships with accountable executives, customers, suppliers and colleagues across the Group
• Lead, motivate and develop programme teams (internal and external), ensuring performance is of the required standard to meet the needs of the Group
• Lead the development of skills and knowledge of systems, processes and procedures of the programme team to ensure all elements of the programme are managed and delivered
• Direct the testing plans, analysis and design requirements and delivery of quality driven solutions, conforming to required standards and objectives
• Lead the research, analysis and information for decision making. Provide guidance and sound advice to sponsors, customers and team members
• Lead the communication and implementation of Change ensuring all stakeholders understand the reason, benefits and implications of the Change
• Ensure the project deliverables are in accordance with the established processes, standards, practices and procedures of the Group